Cookie Policy
Last updated: May 15, 2026
This Cookie Policy explains how LoanLens AI Technologies Pvt. Ltd. uses cookies and similar tracking technologies on our platform. By continuing to use our services, you consent to our use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit our platform. They help us provide essential functionality, remember your preferences, and understand how our platform is used. We also use similar technologies such as local storage and session storage for performance and security purposes.
2. Types of Cookies We Use
Required for the platform to function. These cannot be disabled as they enable core features like login, session management, and security.
Enhance your experience by remembering your preferences such as language and theme. Disabling these may affect your experience.
Help us understand how users interact with our platform using Google Analytics. Data is aggregated and anonymized. You can opt out via our cookie banner.
3. Cookies We Set
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| loanlens_session | Maintains your authenticated session | Session | Essential |
| loanlens_auth_token | Secure authentication token for officer/beneficiary login | 7 days | Essential |
| loanlens_csrf | Cross-site request forgery protection | Session | Essential |
| loanlens_theme | Stores your light/dark mode preference | 1 year | Functional |
| loanlens_lang | Stores your language preference | 1 year | Functional |
| loanlens_cookie_consent | Records your cookie consent choices | 1 year | Essential |
| _ga | Google Analytics — distinguishes unique users | 2 years | Analytics |
| _ga_* | Google Analytics — maintains session state | 2 years | Analytics |
4. Managing Your Cookie Preferences
You can manage your cookie preferences at any time using the cookie consent banner displayed when you first visit our platform. You can also control cookies through your browser settings:
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions
Note: Disabling essential cookies will prevent you from logging in and using core platform features.
5. Third-Party Cookies
Google Analytics sets cookies on our behalf to help us understand platform usage. Google's use of these cookies is governed by the Google Privacy Policy. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
6. Contact Us
For questions about our use of cookies, contact us at privacy@loanlensai.com.